Calumet College of St. Joseph

SUPERVISION

 

Fall, 2002-2003 (Sept. 3 – Dec. 7, 2002)                                    

Course Number:  BUS 378X

Instructor:  Marilyn Furticella

Office:  518

Office Phone:  473-4294*

E-mail:  mfurticella@yahoo.com           

Office Hours:  By appointment

Instructor Background:  A Calumet College graduate with more than 10 years of teaching experience on the high school and college levels. Earned master’s degrees in both speech communication and public relations from Ball State University. Former Director of Public Relations/Marketing for a two-campus hospital.

Course Time: Tuesday, 7:00 – 10:00 p.m.

Course Description: This course explores the role of supervisors in modern organizations. Key skills such as goal-setting and handling grievances are covered along with the management functions of planning, organizing, directing and monitoring.

 

Prerequisites: MTH 160 (or equivalent) concurrent registration, or consent of program director.

 

Learning Outcomes/ Competencies:

Students in this course will:

1.      Understand the basic management functions of planning, organizing, leading and controlling.

2.      Be able to effectively supervise employees.

3.      Have a strong applied practical, and skill focus. 

4.      Understand approaches to managing, motivating, leading and communicating as related to individuals and groups.

5.      Demonstrate the capability to critically think and reflectively engage ethical issues in management, particularly questions of social responsibility and professional decision-making.

 

Management Program Goals: The Management Program offers a B.S., an A.S., and a Certificate in Supervision.  The Management Program is designed to help students develop skills, knowledge, and values related to becoming competent managers and successful candidates for entry into graduate school.

 

Management Program Objectives:

Upon completion of the program, it is expected that students will:

1.      Demonstrate mastery of the theories, principles and practices of management and have developed the ability to use qualitative, quantitative and information technology tools for effective decision-making;

2.      Be able to engage the methods of inquiry and analysis of the liberal arts and sciences in relationship to the specific situations and problems of management in order to become a reflective practitioner;

3.      Have developed a general understanding and appreciation of the role of business and management in the local, national, and world economies;

4.      Demonstrate the capability to critically and reflectively engage ethical issues in management particularly questions of social responsibility and professional decision-making.

 

Textbook:  Robbins & DeCenzo.  Supervision, 3rd  Ed.  Prentice-Hall, 2001

     

Assessment:

Exams (Midterm, Final, Tests)                                                              70  % of grade

Class participation/collaboration/attendance/assignments               30  % of grade

                                                                                                     100  %

 

Class Policy for Assignments:

1.      Reading assignments should be completed before attendance in class.

2.      Written assignments must be typed on 8-1/2 x 11-inch paper.

3.      Assignments will not be accepted after the due date without prior instructor authorization.

 

Grading Scale:

            A to A-            100-90            D+ to D-         69-60

            B+ to B-            89-80            F                      Below 60

            C+ to C-           79-70

           

Class Policy on Attendance:

1.      Attendance is taken each class period.

2.      Students are expected to attend each session and will be held responsible, whether they are present or not, for any materials covered or announcements made in class. Students may miss one (1) class period without penalty. For each absence over one (1), ten (10) points will be deducted from the student’s final grade.

3.      Consistently late arrivals (30 minutes or more) will be counted as absences.

4.      Attendance is mandatory on test dates.

 

Class Policy on Electronic Devices:  (Cell phones, Beeper, Pagers…etc.)

When class begins, all electronic devices are to be turned off or made silent.

 

 

 

 

 

Course Outline:

 

Class Dates                                                 Topics/Assignments

Wk 01  09/03

Class Overview—Chapt. 1 (Supervisor Defined); Case 1.A (p.27)

Wk 02  09/10

Chapters 1 & 2 (Supervisory Challenges)

Wk 03  09/17

Chapter 3 (Goal-setting) & 4 (Controls)

Case 3.A (p.91)

Assign: Article Review

Wk 04  09/24

Chapter 5 (Problem-solving, Decision-making)

Case 5.B (p.157)

Wk 05  10/01

Chapters 6 (Organizing, Staffing) & 7 (Hiring)

Presentations – Article Review

Wk 06  10/08

TEST I (Chapters 1-6)

Presentations – Article Review

Wk 07  10/15

Chapters 8 (Performance Appraisal) & 9 (Motivation)

Case 8.B (p.261)

Wk 08  10/22

Chapter 10 (Leadership)

Wk 09  10/29

Chapter 11 (Communication)

Case 11.A (p.356)

Assign: Article Review

Wk 10  11/05

TEST II (Chapters 7-11)

Chapter 12 (Groups/Teams)

Wk 11  11/12

Chapter 13 (Conflict)

Presentations – Article Review

Wk 12  11/19

Chapter 14 (Change/Stress)

Presentations – Article Review

Wk 13  11/26

Chapter 15 (Discipline)

Case 15.A (p.472)

Wk 14  12/03

Chapter 16 (Labor Relations)

Wk 15  12/10

FINAL EXAM (Chapters 12-16)

Note: The instructor reserves the right to change the above schedule to

meet the needs of the class.

 

Center for Academic Excellence:

Tutoring assistance is free to all students of Calumet College of St. Joseph. Call the Center for Academic Excellence (CAE), to make an appointment at 473-4287. The Center has experienced and well-trained tutors in most subject areas to help students who are struggling in a course or who are doing well and would like to do better. Regular weekly tutoring sessions are likely to improve your grade.

 

Statement of Plagiarism:

If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter up for judicial review. The maximum penalty for any form of academic dishonesty is dismissal from the College. The procedures for judicial review are listed under the section of CCSJ handbook that addresses student grievances. (Academic Planner 2001/2002 p.27)

 

Citation Guidelines:

Calumet College of St. Joseph adheres to citation guidelines as prescribed by the particular discipline (i.e., MLA, APA, and Chicago Manual of Style or Turabian.).  All of these guidelines are available in the Calumet College of St. Joseph library or bookstore.  These texts outline how to cite references from a variety of sources, including electronic media.

 

Withdrawal from Classes Policy:

After the last day for class changes has passed (see College calendar), students may withdraw from a course in which they are registered with permission from the faculty member conducting the course. A written request detailing the reason(s) for the withdrawal must be filed with the Registrar. Written request for withdrawal must be received by the Registrar by the last day of classes prior to the final examination dates specified in the catalogue. Written requests may be mailed to the Registrar or faxed to the College fax number 219-473-4259. Students are to make note of the refund schedule when withdrawing from courses. The request is forwarded to the faculty member, who makes the final determination to accept or deny the request. If the request is honored, the student will receive notification of official withdrawal; if denied, the notification will indicate why the withdrawal is disallowed. Note: Degree Completion Division (DCD) students should consult the DCD Student Handbook for information on DCD withdrawals.

 

An official withdrawal is recorded as a "W" grade on the student's transcript. Dropping a course without written permission automatically incurs an "F" grade for the course (see Refund Schedule).