SYLLABUS FOR SUPERVISION

 

 

Term: Spring, 2004 (032) January 12 - April 23, 2004

Course Number: BUS 378A

Instructor:  George Grzesiowski MBA/CPA

                    Assistant Professor Accounting/Management

                    Program Director, Business Programs

Office:  Room #516

Office Phone:  (219) 473-4283

E-mail:  ggrzesiowski@ccsj.edu

Home Phone: (219)362-1696 

Home E-mail:   grzz@csinet.net

Cell:  219-716-5002

 

Office Hours

Day

Times

Monday

12:00 – 7:00 PM

Tuesday

10:30 AM – 11:00 AM

Wednesday

3:30 – 7:00 PM

Thursday

8:30 – 10:30 AM

Friday

10:30 AM – 11:00AM

 

Course Time: Monday/ Thursday  10:30 – 12:00 PM

 

Course Description:

This course explores the role of supervisors in modern organizations.  Key skills such as goal setting, delegating, interviewing, negotiating, coaching, counseling, and handling grievances are covered, along with management functions of planning, organizing, directing and monitoring.

 

Textbooks:  Supervision Today, Robins & Cenzo, 4th edition, Prentice Hall,  2004.

 

Open Door Policy

Since your learning is my primary concern, it is imperative that anything preventing you from learning be discussed.  Please feel free to make an appointment with me or call me so that I can help you keep on track. 

 

Class Policy on Attendance:

Attendance in class is an important priority.  Missing classes will impede your progress.  Your class participation grade will be affected by attendance.  If you are not here, you are not participating.

 

Class begins at 10:30 AM.  Lateness is disrespectful and will affect your participation points.

 

Class Policy For Assignments:

There will be a class discussion on chapter topics and case assignments.  Each case analysis must be typed with responses to case questions that relate directly to the chapter topics.

 

Students are required to submit a report on a supervisory subject.  This paper is to be completed by the final workshop.  I will evaluate your paper on the following guidelines:

 

Appearance:            10%

Structure:            20%  (well organized, grammar, spelling)

Content:            50% (coverage of topic, critical thinking, creativity)

Conclusion            20% (strength of conclusion, support of conclusion)

                        100%

 

Each student is expected to participate in in-class exercises.

 

Student Responsibilities:

It is expected that all students will be present on test days.  Missing a test will result in an automatic F.  If unavoidable circumstances prevent attendance, the test can be made up at the instructor’s discretion.  It is the student’s responsibility to contact the instructor prior to the exam day to make arrangements to make up the exam. 

 

All students no matter what their educational background, life/work experiences, have something to offer that will enrich our class.  As instructors, we not only encourage participation, but also rely on it. 

 

Classroom Behavior

The student is expected to treat the instructor and his/her fellow students with respect and courtesy at all times.  This means giving full attention.  No private conversations, no catching up on homework assignments, no naps.  Such items can and will affect your participation grade.

 

Examples of improper behavior:  lateness, leaving early, disrupting class by leaving and returning, headphones, lack of participation.  Such behavior is disrespectful to your instructor and fellow students.  Such items can and will affect your participation points.

 

Class Policy on Electronic Devices: (Optional)(Cell phones, Beeper, Pagers…etc.)

Turn off, keep on silent ring or message.

 

Learning Outcomes/Competencies

Upon completion of this course the student will be able to:

  1. Understand the nature of supervision, including the roles supervisors are expected to play, the environment in which supervisors work, and the competencies they are expected to possess and use.
  2. Display an understanding of the challenges facing American businesses in an increasingly diverse, highly technological, and increasingly global environment.
  3. Learn the relationship between planning and controlling in organizations, including the necessity to establish goals, set standards of performance, and develop systematic methods to make certain organizational objectives are being accomplished as planned.
  4. Use tools available in problem solving and decision making models and assess their own decision-making styles.
  5. Consider ethical consideration of all concepts they learn and demonstrate understanding of such considerations.
  6. Examine and understand the Human Resource planning functions of organizing, staffing and employee development.
  7. Examine current theories of individual and group motivation as they apply to broad ranges of employee and group ability, education, and experience.
  8. Demonstrate knowledge of effective leadership styles.
  9. Improve their abilities to communicate effectively.
  10. Understand how effective teams are built and how they are effectively supervised.
  11. How to deal with change and stress, conflict and politics. 
  12. Understand the limitations of supervisors in unionized organizations.

 

Assessment:

Exams                                                                                      60%  of grade

Paper                                                                                       10%  of grade

Cases                                                                                       10%  of grade

In-Class Exercises                                                                      10%  of grade

Participation                                                                              10%  of grade

                                                                                                100%                                       

Grading Scale:

A: 92-100           A-: 90-91              B+:  88-89     B: 82-87         B-:  80-81    C+: 78-79

C: 72-77             C-: 70-71             D+:  68-69     D: 62-67         D-:  60-61    F:  59 & below

 

Center for Academic Excellence:

Tutoring assistance is free to all students of Calumet College of St. Joseph. Call the Center for Academic Excellence (CAE), to make an appointment at 473-4287. The Center has experienced and well-trained tutors in most subject areas to help students who are struggling in a course or who are doing well and would like to do better. Regular weekly tutoring sessions are likely to improve your grade.

 

Statement of Plagiarism:

If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter up for judicial review. The maximum penalty for any form of academic dishonesty is dismissal from the College. The procedures for judicial review are listed under the section of CCSJ handbook that addresses student grievances. (Academic Planner 2001/2002 p.27)

 

Citation Guidelines:

Calumet College of St. Joseph adheres to citation guidelines as prescribed by the particular discipline (i.e., MLA, APA, and Chicago Manual of Style or Turabian.).  All of these guidelines are available in the Calumet College of St. Joseph library or bookstore.  These texts outline how to cite references from a variety of sources, including electronic media.

 

Withdrawal from Classes Policy:

After the last day for class changes has passed (see College calendar), students may withdraw from a course in which they are registered with permission from the faculty member conducting the course. A written request detailing the reason(s) for the withdrawal must be filed with the Registrar. Written request for withdrawal must be received by the Registrar by the last day of classes prior to the final examination dates specified in the catalogue. Written requests may be mailed to the Registrar or faxed to the College fax number 219-473-4259. Students are to make note of the refund schedule when withdrawing from courses. The request is forwarded to the faculty member, who makes the final determination to accept or deny the request. If the request is honored, the student will receive notification of official withdrawal; if denied, the notification will indicate why the withdrawal is disallowed.   An official withdrawal is recorded as a "W" grade on the student's transcript. Dropping a course without written permission automatically incurs an "F" grade for the course (see Refund Schedule).

Class Assignments:

Workshop  Date                            Topic-Assignment

 

1                     1/12-15               Introduction

Chapter 1 Defining the Supervisor’s Job

 

2                     1/19-22               Case 1-A Due

Chapter 2  Understanding Supervisory Challenges

Applying a Supervisory Skill, page 54

Case 2-B page 56

 

 

3                     1/26-29               Chapter 3 Establishing Goals, Case 3-A

Applying a Supervisory Skill page 84

Chapter 4 Organizing

                                                            Case 4-B

 

4                     2/2-5                Chapter 5 Acquiring the Right People

Building a Team page 141

Applying a Supervisory Skill page 142

Case 5-B

 

5                     2/9-12               Exam 1 chapters 1-5

 

6                     2/16-19               Chapter 6 Designing and Implementing Control

Case 6-B

Chapter 7 Solving Problems and Making Decisions

Applying a Supervisory Skill page 198

Case 7-B

 

7                     2/23-26               Chapter 8 Motivating Your Employees

Applying a Supervisory Skill page 227

Case 8-A

 

8                     3/1-4                Chapter 9 Providing Effective Leadership

Applying a Supervisory Skill page 255

Case 9-B

                                                            Chapter 10 Communicating Effectively

Applying  a Supervisory Skill page 282

Case 10-A

 

9                     3/8-11               Exam 2 chapters 6 - 10

 

10                 3/15-18               Chapter 11 Supervising Groups and Work Teams

Case 11-A

Chapter 12 Appraising Employee Performance

Case 12-B

 

11                 3/22-25               Chapter 13 Ensuring a Safe and Healthy Environment

Case 13-A

Chapter 14 Handling Conflict

Applying a Supervisory Skill page 397

Case 14-B

 

 

12                 3/29-4/1              Chapter 15 Dealing with Change and Innovation

Case 15-A

 

13                 3/5                    Chapter 16 The Supervisor’s Role in Labor Relations

Case16-B

4/8                    Easter Break

 

 

14                 4/12 – 4/15                Paper Due

Exam 3 chapters 11 –16

 

15                 4/22                Final Exam Day