SYLLABUS FOR HCM 315 – Human Resources in Healthcare

 

Term:  Summer, 2004

 

Course Number: HCM 315

Course Dates:  June 8, 15, 22, 29, July 6

Course Time: Tuesdays, 6 – 10 p.m.

Course Location:  Merrillville Campus, Geminus Center, Lower Level

 

Instructor:  Wanda Foster, Assistant Professor

Office:  Room 512

Office Phone:  1(219) 473-4266

E-mail:  wfoster@ccsj.edu

Instructor Background:

 

                Education -           M.B.A., DePaul University

                                                B.S. Biology, Purdue University

 

                Certifications -      American College of Healthcare Executives (ACHE), Faculty member

                                                Medical Technologist (MT, ASCP), Specialty Microbiology (SM, ASCP)

 

                Experience -         Director of Healthcare Management Program, Calumet College

                                                Twenty years of experience in clinical healthcare and healthcare management.

                                                Research interests; the transition of clinicians into management positions

 

Course Description: Students are engaged in a comprehensive set of managerial tasks and activities designed to develop human resources management (HRM) skills. This understanding is essential to develop and maintain a qualified workforce that contributes to organizational effectiveness.  Through HRM case studies and videos, students will be able to apply these principles to everyday healthcare issues.

 

Prerequisites:  None

 

Learning Outcomes/ Competencies:

Students in this course will:

 

·         Outline HR functions

·         Relate knowledge of the health professions to selected HRM issues

·         Understand the impact of legal considerations on HRM activities and functions

·         Design tools for job analysis, job description and job specifications

·         Create a process for recruitment of a particular healthcare position

·         Conduct a performance appraisal interview with a their own appraisal tool

·         Understand the differences between compensation and benefits in healthcare organizations

·         Describe the key factors for improving the health and safety of the workplace

·         Examine the relationship of organized labor and management in healthcare

·         Describe HR strategies that can be used in the implementation of organizational change

·         Relate six HR strategies that can enhance customer service to healthcare organizations

 

 

Textbooks:

Human Resources in Healthcare – Managing for Success, Fried, Bruce J., Johnson, James A., Health Administration Press, 2002.

 

Learning Strategies: Group Discussions, Group Project – HRM Tools, Individual Project, “Mock” Interviews – Job or Performance Appraisals, Case Studies, Lectures

 

Assessment:

 

Quizzes                                                                                                  50%

Case Studies                                                                                       20%

Individual Project                                                                                 10%

Mock Interview                                                                                     10%

Group Project                                                                                      10%                                                                                                                                                                       

 

Class Policy for Assignments: 

                All assignments must be typed

                Late assignments will be penalized by 10%

 

Grading Scale: 

92-100   A

72-77   C

 

90-91    A-

70-71   C-

 

88-89    B+

68-69   D+

 

82-87    B

62-67   D

 

80-81    B-

60-61   D-

 

78-79    C+

59 and Below   F

 

 

 

Class Policy on Attendance: It is a serious matter when a student misses even one session due to the accelerated format of the program.  If the student misses more than one session, the student is required to withdraw form the module by contacting the Academic Advisor and their instructor.

 

 

Class Policy on Electronic Devices: Due to the disruptive nature of cell phones, pages, etc., it is requested that these devices be deactivated during class sessions.  If the student is “on-call”, please communicate this in advance to the instructor so an exception can be made.

 

Course Outline:

 

Class Dates:                                                                                                       Topics/Assignments:

 

Week 1                                                                                                                  Chapters 1-4

                                                                                                                                Case 54

                                                                                                                                Quiz 1

 

Week 2                                                                                                                  Chapters 5-7

                                                                                                                                Case 31

                                                                                                                                Quiz 2

 

 

Week 3                                                                                                                  Chapters 8-10

                                                                                                                                Case 47

                                                                                                                                Quiz 3

                                                                                                                                Individual Projects Due

 

Week 4                                                                                                                  Chapters 11-13

                                                                                                                                Case 44

                                                                                                                                Quiz 4

                                                                                                                                Group Projects Due

                                                                                                                               

 

Week 5                                                                                                                  Chapters 14-15

                                                                                                                                Case 42

                                                                                                                                Quiz 5

                                                                                                                                Mock Interviews

 

Class Participation: Class Participation: Is vital to the learning process.  Students will be prepared to discuss the assigned material.  Class participation may affect the student’s final grade.

 

Assignment Week 1:

                Read assigned text.  Be prepared for class discussions and quiz.

                Type short answers to Case 54.  This will be turned in and discussed in class.

 

 

Center for Academic Excellence:

Tutoring assistance is free to all students of Calumet College of St. Joseph. Call the Center for Academic Excellence (CAE), to make an appointment at 473-4287. The Center has experienced and well-trained tutors in most subject areas to help students who are struggling in a course or who are doing well and would like to do better. Regular weekly tutoring sessions are likely to improve your grade.

 

Statement of Plagiarism:

If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter up for judicial review. The maximum penalty for any form of academic dishonesty is dismissal from the College. The procedures for judicial review are listed under the section of CCSJ handbook that addresses student grievances. (Academic Planner 2001/2002 p.27)  All papers more than five pages in length will be submitted to turnitin.com.  This is the service that CCSJ uses to screen for plagiarism.

 

Citation Guidelines:

Calumet College of St. Joseph adheres to citation guidelines as prescribed by the particular discipline (i.e., MLA, APA, and Chicago Manual of Style or Turabian.).  All of these guidelines are available in the Calumet College of St. Joseph library or bookstore.  These texts outline how to cite references from a variety of sources, including electronic media.

 

Withdrawal from Classes Policy: Please see the Degree Completion Program’s Student Handbook for withdrawal policy.  All withdrawals are completed through the Degree Completion Academic Advisor’s office.