SYLLABUS FOR COMMUNICATION FOR MANAGERS

 

 

Term:  Spring, 2005 (January 10 – April  23)

Course Number:  BUS 18360X

Instructor:  Marilyn Furticella 

Office Phone:  473-7770 (switchboard)

E-mail:  mfurticella@yahoo.com

Office Hours:  By appointment

Instructor Background:  A Calumet College graduate with more than 10 years of teaching experience at the high school and college levels.  Earned master’s degrees in both speech communication and public relations from Ball State University.  Former Director of Public Relations/Marketing for a two-campus hospital.

Course Time:  Wednesday, 9:00 a.m. – 12:00 p.m.

Course Description:  This course integrates the study of communication theory and critical thinking practice to provide students with the tools to prepare and send effective written and oral messages in business. Communication challenges in today’s workplace brought about by advances in technology, globalization, workplace diversity and team-based structure are explored.

Learning Outcomes/Competencies:

Students in this course will:

1.             understand the process of communication from the positions of “receiver” and “sender” in a variety              of business and professional contexts.

2.             demonstrate a conceptual understanding of communication and presentation factors associated                with business and professional contexts.

3.             apply specific reasoned, practical and ethical business communication principles to composing                 and delivering typical business and professional messages.          

4.             gain experience in organizational problem analysis by developing creative written solutions.

Management Program Goals: The Management Program offers a B.S., an A.S., and a Certificate in Management.  The Management Program is designed to help students develop skills, knowledge and values related to becoming competent managers and successful candidates for entry into graduate school.

Management Program Objectives: 

Upon completion of the program, it is expected that students will:

1.               demonstrate mastery of the theories, principles and practices of management and have

        developed the ability to use qualitative, quantitative and information technology tools

        for effective decision-making.

2.               be able to engage the methods of inquiry and analysis of the liberal arts and sciences

        in relation to the specific situations and problems of management in order to become a

        reflective practitioner.

3.               have developed a general understanding and appreciation of the role of business and

        management in the local, national and world economics.

4.               demonstrate the capability to critically and reflectively engage ethical issues in

        management, particularly questions of social responsibility and professional

        decision-making.

Textbook:            Business Communication: Process and Product, 4th edition

                                By Mary Ellen Guffey; Thomson South-Western, 2003

Learning Strategies:  PowerPoint lectures, videos, case studies, group problem-solving, individual research, writing and oral presentation.

Assessment:      Exams (3 tests, final exam)                                                                               70% of grade

                                Class participation/collaboration/attendance/assignments                       30% of grade

                                                                                                                                                             100%

 

 

Class Policy for Assignments:

1.             Reading assignments should be completed before class meets.

2.             Written assignments must be word-processed or typed, double-spaced, on 8-1/2 x 11-inch paper.

3.             Assignments will not be accepted after the due date without prior instructor authorization.

Grading Scale:  A to A-    100-90                   D+ to D-                 69-60

                                B+ to B-                  89-80                     F                             Below 60

                                C+ to C-                   79-70

Class Policy on Attendance:

1.             Attendance is taken each class period.

2.             Students are expected to attend each session and will be held responsible—whether they

                are present or not—for any assignments due, materials covered or announcements made in class.              Students may miss one (1) class period without penalty. Five (5) points will be deducted from the    

                student’s final grade for each unaccounted absence over one (1).

3.             Consistently late arrivals (15 minutes or more) will be counted as absences.

4.             Attendance is mandatory on test dates.

Class Policy on Electronic Devices: (Cell phones, Beeper, Pagers¼etc.) When class begins, all electronic devices are to be turned off or made silent.

Note: Caps and hats are not to be worn during class unless medical reasons warrant such wear.

 

Course Outline:

 

Class Dates:                                                                       Topics/Assignments:

Week 1       01/12

Chapters 1 (at work) & 4 (across cultures)                                         Email Assignment

Week 2       01/19

Chapters 2 (groups/teams) & 3 (listening and nonverbal)

Test Review ( 1 – 4 )

Week 3       01/26

­Test 1;     Chapter 5 (preparing to write)

Week 4       02/02

Chapters 6 (organizing & writing) &  7 (revising)

Week 5       02/09

Chapter 8 (email; memos)

Test Review (5-8)   

Week 6       02/16

­Test 2;     Chapter 9 (routine messages)                      Message Portfolio Assigned

Week 7       02/23

Chapters 10 (persuasive messages) & 11 (negative messages)                             

Week 8       03/02

Chapter 15 (speaking)                                                               Message Portfolio Due

Test Review (9-11,15)

Week 9       03/09

­Test 3;     Crisis Communication

Week 10     03/16

Chapters 12 – 14 (reports)     

Week 11     03/23

Chapters 12 – 14 (reports)

Week 12     03/30

Chapter 16 (employment)                                                             Resume Assignment

Week 13     04/06

Chapter 16 (employment)                                                                  Resume Draft Due

Week 14     04/13

Test Review (12-14, 16, Crisis Communication)            Present Resume/Cover Letter

Week 15     04/20

­Final Exam

Note:   The instructor reserves the right to change the above schedule to meet the needs of the class.

 

 

Center for Academic Excellence:

Tutoring assistance is free to all students of Calumet College of St. Joseph. Call the Center for Academic Excellence (CAE), to make an appointment at 473-4287. The Center has experienced and well-trained tutors in most subject areas to help students who are struggling in a course or who are doing well and would like to do better. Regular weekly tutoring sessions are likely to improve your grade.

 

Statement of Plagiarism:

If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter up for judicial review. The maximum penalty for any form of academic dishonesty is dismissal from the College. The procedures for judicial review are listed under the section of CCSJ handbook that addresses student grievances.

 

Please note: Calumet College of St. Joseph subscribes to Turnitin.com and all papers can and may be submitted for checks on plagiarism from the Internet/Electronic sources/Databases.

 

Citation Guidelines:

Calumet College of St. Joseph adheres to citation guidelines as prescribed by the particular discipline (i.e., MLA, APA, and Chicago Manual of Style or Turabian.).  All of these guidelines are available in the Calumet College of St. Joseph library or bookstore.  These texts outline how to cite references from a variety of sources, including electronic media.

 

Withdrawal from Classes Policy:

After the last day for class changes has passed (see College calendar), students may withdraw from a course in which they are registered with permission from the faculty member conducting the course. A written request detailing the reason(s) for the withdrawal must be filed with the Registrar. The Registrar must receive written request for withdrawal by the last day of classes prior to the final examination dates specified in the catalogue. Written requests may be mailed to the Registrar or faxed to the College fax number 219-473-4259. Students are to make note of the refund schedule when withdrawing from courses. The request is forwarded to the faculty member, who makes the final determination to accept or deny the request. If the request is honored, the student will receive notification of official withdrawal; if denied, the notification will indicate why the withdrawal is disallowed.

 

An official withdrawal is recorded as a "W" grade on the student's transcript. Dropping a course without written permission automatically incurs an "F" grade for the course (see Refund Schedule).

 

School Closing Information:

 

                Internet:                                               http://www.ccsj.edu

                                                                http://www.EmergencyClosings.com

Facility: Calumet College of St. Joseph

Phone: 219.473.4770

 

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