FAX: (219) 473-4259

Course Dates: May 4, 11, 18, 25, June 1

Course Time: Wednesdays, 6:00 p.m. to 10:00 p.m.

Course Location: Community Hospital, Auditorium

Course Description: By utilizing a case study approach, students will practically apply critical thinking, problem solving, and leadership strategies to issues in healthcare management. Emphasis will be placed on the use of information in the decision making process. Since this course is part of the capstone module, it will encompass the major areas studied in the healthcare management curriculum. A formal paper is required.

Prerequisites:

Textbooks:

Healthcare Strategic Planning, Zuckerman, Alan, Health Administration Press, 1998

FutureScan 2005: A Forecast of Healthcare Trends 2004 - 2008, Colie, Russell, HAP

Harvard Business Review (HBR) Cases

Other Selected Healthcare Cases

Statement of Plagiarism:

If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter up for judicial review. The maximum penalty for any form of academic dishonesty is dismissal from the College. The procedures for judicial review are listed under the section of CCSJ handbook that addresses student grievances. All papers over five pages in length are to be submitted electronically. The college will screen them with the contracted system, turnitin.com.

Citation Guidelines:

Calumet College of St. Joseph adheres to citation guidelines as prescribed by the particular discipline (i.e., MLA, APA, Chicago Manual of Style or Turabian.). All of these guidelines are available in the Calumet College of St. Joseph library or bookstore. These texts outline how to cite references from a variety of sources, including electronic media.

Center For Academic Excellence:

The Center offers individual tutoring in most subjects. To easily access more information go to, www.ccsj.edu/cae/index/html. To schedule an appointment, contact the Center by calling 1(219) 473-4287 or toll free at 1(877) 700-9100 x 287.

Withdrawal from Classes Policy:

Please refer to the Degree Completion Program portion of the Student Handbook for withdrawal policy. All withdrawals are completed through your academic advisor.

Class Policy for Assignments: Students will be given ample time to work on their assignments. All assignments are to be turned in at the beginning of the class period they are due. LATE ASSIGNMENTS WILL BE PENALIZED.

Class Policy on Attendance: Students are expected to attend all class sessions. If a student must miss a class session, they are expected to contact the instructor prior to the class session. If a student misses more four hours of a course, they will be administratively withdrawn from that class.

Class Policy on Tardiness:

Students need to be prepared for class at 6:00 p.m. and are expected to remain for the duration. Tardiness and early releases impair learning and distracts other students as well as the instructor. Situations that require an early release or tardiness should be discussed with the instructor prior to class. Unusual circumstances may be discussed with the Program Director.

Class Policy on Electronic Devices:

Due to the disruptive nature of cell phones, pagers, and other electronic equipment, it is requested that these devices be deactivated during class sessions. If the student is “on-call”, please communicate this in advance to the instructor so that an exception may be made.

Student Competencies:

1. Students will be able to take previous course material and integrate the management concepts to the healthcare industry.

2. Students will use critical thinking skills to analyze and evaluate case studies. Students will make recommendations and determine plans of action.

3. Students will use verbal communication skills to discuss case studies in class. They will need to support their point of view.

4. Students will research a case study as a major written project. The students will take on a leadership role by making judgements on the course of action for each particular alternative.

Student Outcomes:

1. By the case study method, students will;

· Apply healthcare leadership skills to realistic situations

· Understand complex financial information and use it in healthcare decision making

· Utilize human resource management principles in their case studies

· Research and investigate relevant factors in their cases

· Apply organizational development theories to case studies

· Demonstrate the capability to critically and reflectively engage ethical issues in the healthcare cases, particularly questions of social responsibility and professional decision-making.

2. Students will use the situational analysis model on healthcare cases; including SWOT, healthcare economic impact, budgeting issues, ethical and legal concerns.

Assessment: Rubrics will be made available on the first night of class.

Formal paper preparations 150 points (15%)

Assignments 200 points (20%)

Formal paper 500 points (50%)

Class contribution/discussion 150 points (15%)

Grading Scale:

A: 100-92%, A-: 91-90%, B+: 89-88%, B: 87-82%, B-: 81-80%, C+: 79-78%, C: 77-72%,

D+: 69-68%, D: 67-62%, D-: 61-60%, F: Below 60%

Format for Written Assignments:

Students will adhere to the American Psychological Association Guidelines (APA) style for all papers.

Class Assignments:

Session Topic-Assignment

Week #1 Write 1-2 paragraphs on each course taken in this program. This will serve as a summary of what was learned. Also, point out practical applications of these classes to your current or future work. Please type. (75 points)

Text: Strategic Planning

Read Chapters 1 & 2

Read Case Study, Chapter 8

Formal Paper:

Skim over your Harvard Business Case (HBC) to develop an understanding of the context and to become familiar with it.

Week #2 Text: Strategic Planning

Read Chapter 3

Read Case Study, Chapter 9

Formal paper:

Assignment 1: Overview & Strategic Planning Process (50 points)

Week #3 Text: Strategic Planning

Read Chapters 4 & 5

Read Case Study, Chapter 10

Formal paper:

Assignment 2: Situational Analysis- Internal, (75 points)

External, SWOT, Competitive

Week #4 Text: Strategic Planning

Read Chapter 6

Read Case Study, Chapter 11

Formal paper:

Assignment 3: Strategy Development- Directional, (75 points)

Issues, Goals, Thesis, Strat. Formation

Week #5 Text: Strategic Management

Read Chapter 7

Read Case Study, Chapter 12

Formal paper:

Assignment 4: Implementation- Alternatives, (75 points)

Action Plan, Control, Recs

Formal Paper – A strategic paper is written based on the Harvard Business Case chosen. This is the final paper of the Healthcare Management program and will encompass many of the areas that are critical to our field. You will bring together all aspects of healthcare management and sharpen your decision-making capabilities.

This paper is a major commitment of HCM 426. The basis of the paper will be developed into a presentation for HCM 427. The paper will be 15-25 pages in length. Expectations and content will be covered during the first class. It is expected that at least 3 - 5 references will be cited. Use APA style.