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SYLLABUS Supervision
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Term: Summer
2005; June 14, 2005 July 28, 2005
Instructor: Daniel Lowery, Ph.D.
Office: Room
513
Office
Hours: Tuesday and Thursday 8:00 9:00 or by Appointment
Instructor
Background: Education: B.S.,
M.S.B.A.,
Ph.D.,
Professional: Executive Director,
Assistant
Professor and Consultant,
Northwest
Various
Management Positions, Social Security Administration
Course Time: Tuesday and Thursday 9:00 a.m. 12:00 a.m.
Course Description: This course explores the role of supervisors in
modern organizations. Key skills such as
goal setting, delegating, interviewing, negotiating, coaching, counseling, and
handling grievances are covered, along with management functions of planning,
organizing, directing, and monitoring.
Prerequisites: BUS 220, Management Thought, Principles and Practice
Learning
Outcomes/
Competencies: Students
successfully completing this course will be able to:
§
Understand
the nature of supervision, including the roles supervisors are expected to
play, the environment in which supervisors work, and the competencies they are
expected to possess and use.
§
Display
an understanding of the challenges facing American businesses in an
increasingly diverse, highly technological, and increasingly global
environment.
§
Learn
the relationship between planning and controlling in organizations, including
the need to establish goals, set standards of performance, and develop
systematic methods to ensure that organizational objectives are being
accomplished as planned.
§
Use
tools pertaining to problem-solving and decision-making and assess their own
decision-making styles.
§
Understand
the importance of ethics as they pertain to all aspects of supervision.
§
Examine
and understand the Human Resource planning functions of organizing, staffing,
and employee development.
§
Examine
current theories of individual and group motivation as they apply to broad
ranges of employee and group ability, education, and experience.
§
Demonstrate
knowledge of effective leadership styles.
§
Understand
the nature of effective communication.
§
Understand
how teams are built and how they can be supervised effectively.
§
Understand
the nature of organizational change and stress, conflict and organizational politics.
§
Understand
the limitations that pertain to supervisors working in unionized settings.
Textbooks: Supervision: Concepts and
Team Handbook
Learning
Strategies: The course will be organized around lectures, the demonstration and use
of problem-solving and decision-making tools of various kinds, and the
development of a Career Path Portfolio.
Assessment: Midterm Examination 30%
of grade
Final Examination 30% of
grade
Quizzes 10%
of grade
Career Path Portfolio 20% of grade
Class Participation 10% of
grade
Class Policy
for
Assignments: The two examinations will not be cumulative in nature.
Quizzes are
designed primarily to help students prepare for examinations.
Quizzes may not be made up; however,
the lowest score will be dropped.
Detailed instructions and a grading rubric pertaining to the Career Path
Portfolio will be provided in a class session devoted to this purpose.
Grading Scale: A: 92 100 C: 72
77
A-: 90
91 C-:
70 71
B+: 88
89 D+:
68 69
B: 82
87 D: 62 67
B-: 80
81 D-: 60 61
C+: 78
79 F: 59 and below
Class Policy on
Attendance: Because this course is designed around lectures that contain supplemental
information and the use of various problem-solving and decision-making tools,
attendance is critical. At the same
time, emergencies do occur. Students are
expected not to miss more than two classes under any circumstances.
Class Policy on
Electronic
Devices: All cell
phones, beeper, pagers, etc. should be turned off and stored out of
sight during
class.
Course Outline:
Tuesday, June 14, 2005 Chapter 1, Modern Supervision: New-Era Challenge
Thursday, June 16, 2005 Chapter 2, Ensuring High Quality and Productivity; Appendix B, The Supervisors Career Path: Finding a
Career Path that Fits
Tuesday, June 21, 2005 Chapter 3, Teamwork: Emphasizing Powerful Meetings; Chapter 4, Meeting High Ethical Standards
Tuesday, June 23, 2005 Chapter 5, Managing Diversity; Chapter 18, Supervision
Laws: Health and Safety, Labor Relations, Fair Employment
Thursday, June 28, 2005 Chapter 6, Reaching Goals and Objectives; Chapter 7, Organizing and Authority
Thursday, June 30, 2005 Chapter
8, The Supervisor as Leader
Tuesday, July 5, 2005 Chapter
9, Problem-Solving, Decision-Making, and
Creativity
Thursday, July 7, 2005 Midterm
Examination
Tuesday, July 12, 2005 Chapter
10, Communication
Thursday, July 14, 2005 Chapter
11, Motivating Employees
Tuesday, July 19, 2005 Chapter
12, Problem Employees: Counseling and
Discipline; Chapter 17, Appraising
Employees
Thursday, July, 21, 2005 Chapter
13, Managing Time and Stress; Chapter
14, Managing Conflict and Change
Tuesday, July 26, 2005 Chapter
15, Selecting Employees; Chapter 16, Proving Orientation and Training
Thursday, July 28, 2005 Final
Examination
Center for
Academic Excellence:
Tutoring
assistance is free to all students of Calumet College of St. Joseph. Call the Center for Academic Excellence
(CAE), to make an appointment at 473-4287.
The Center has experienced and well-trained tutors in most subject areas
to help students who are struggling in a course or who are doing well and would
like to do better. Regular weekly
tutoring sessions are likely to improve your grade.
Statement of
Plagiarism:
If an
instructor or other Calumet College of St. Joseph personnel find that a student
has plagiarized or been involved in another form of academic dishonesty, the
instructor or other personnel may elect to bring the matter up for judicial
review. The maximum penalty for any form
of academic dishonesty is dismissal from the College. The procedures for judicial review are listed
under the section of CCSJ handbook that addresses student grievances. Please note:
Citation
Guidelines:
Calumet College
of St. Joseph adheres to citation guidelines as prescribed by the particular
discipline (i.e., MLA, APA, and Chicago Manual of Style or Turabian.). All of these guidelines are available in the
Calumet College of St. Joseph library or bookstore. These texts outline how to cite references
from a variety of sources, including electronic media.
Withdrawal from
Classes Policy:
After the last
day for class changes has passed (see College calendar), students may withdraw
from a course in which they are registered with permission from the faculty
member conducting the course. A written
request detailing the reason(s) for the withdrawal must be filed with the
Registrar. The Registrar must receive
written request for withdrawal by the last day of classes prior to the final
examination dates specified in the catalogue.
Written requests may be mailed to the Registrar or faxed to the College
fax number 219-473-4259. Students are to
make note of the refund schedule when withdrawing from courses. The request is forwarded to the faculty
member, who makes the final determination to accept or deny the request. If the request is honored, the student will
receive notification of official withdrawal; if denied, the notification will
indicate why the withdrawal is disallowed.
An official
withdrawal is recorded as a "W" grade on the student's
transcript. Dropping a course without
written permission automatically incurs an "F" grade for the course
(see Refund Schedule).
School Closing Information:
Internet: http://www.ccsj.edu
http://www.EmergencyClosings.com
Facility:
Phone: 219.473.4770
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