SYLLABUS
FOR COMMUNICATION FOR MANAGERS
Term: Spring, 2006 (January 09
– April 22)
Course Number: BUS 18360A
Instructor:
Marilyn Furticella
Office Phone: 473-7770 (switchboard)
E-mail: mfurticella@ccsj.edu …or mfurticella@yahoo.com
Office
Hours: By appointment
Instructor
Background: A
Course Time: Wednesday, 9:00
a.m. – 12:00 p.m.
Course
Description: This course integrates the
study of communication theory and critical thinking practice to provide
students with the tools to prepare and send effective written and oral messages
in business. Communication challenges in today’s workplace brought about by advances
in technology, globalization, workplace diversity and team-based structure are
explored.
Learning Outcomes/Competencies:
Students in this course will:
1. understand
the process of communication from the positions of “receiver” and “sender” in a
variety of business and
professional contexts.
2. be
able to prepare for and meet the ethical, intercultural and technological
challenges to customary ways
of communicating.
3. apply
specific reasoned, practical and ethical business communication principles to
composing and delivering
typical business and professional messages.
4. be
well positioned to identify and apply the necessary communication tools to help
organizations meet and exceed their
goals.
Management
Program Goals: The Management Program offers a B.S., an A.S., and
a Certificate in Management. The
Management Program is designed to help students develop skills, knowledge and
values related to becoming competent managers and successful candidates for entry
into graduate school.
Management
Program Objectives:
Upon completion of the program, it is expected that
students will:
1.
demonstrate
mastery of the theories, principles and practices of management and have
developed the ability to use qualitative, quantitative and
information technology tools
for effective decision-making.
2.
be
able to engage the methods of inquiry and analysis of the liberal arts and
sciences
in relation to the specific situations and problems of
management in order to become a
reflective practitioner.
3.
have
developed a general understanding and appreciation of the role of business and
management in the local, national and world economics.
4.
demonstrate
the capability to critically and reflectively engage ethical issues in
management, particularly questions of social responsibility
and professional
decision-making.
Textbook: Business Communication: Process and Product, 5th edition
By Mary
Ellen Guffey; Thomson South-Western, 2006
Learning
Strategies: PowerPoint lectures, videos, case studies, group problem-solving,
individual research, writing and oral presentation.
Assessment: Exams (3
tests, final exam) 70%
of grade
Class
participation/collaboration/attendance/assignments 30% of grade
100%
Class Policy
for Assignments:
1. Reading assignments
should be completed before class meets.
2. Written assignments
must be word-processed or typed, double-spaced, on 8-1/2 x 11-inch paper.
3. Assignments are due
on the date assigned unless the student has obtained prior instructor
authorization. Unauthorized late assignments will be
accepted no more than 2 days past their due
date, and are
eligible to receive a maximum of 70% of the total points possible.
Grading Scale: A to A- 100-90 D+
to D- 69-60
B+ to B- 89-80 F Below 60
C+ to C- 79-70
Class Policy on
Attendance:
1. Attendance is taken
each class period.
2. Students are expected
to attend each session and will be held responsible—whether they
are present or
not—for any assignments due, materials covered or announcements made in class. Students may miss one (1) class
period without penalty. Five (5) points will be deducted from the
student’s final point
total for each unaccounted absence over one (1).
3. Consistently late
arrivals (15 minutes or more) will be recorded as unaccounted absences.
4. Attendance is
mandatory on test dates.
Class Policy on
Electronic Devices: (Cell phones, Beeper, Pagers¼etc.) When class begins, all electronic
devices are to be turned off or made silent.
Note: Caps and hats are not to be worn during class unless medical reasons
warrant such wear.
Course Outline:
Class
Dates: Topics/Assignments:
|
Week 1 01/11 |
Chapters
1 (at work) & 4 (across cultures) Email Assignment |
|
Week 2 01/18 |
Chapters
2 (groups/teams) & 3 (listening
and nonverbal) Test Review ( 1 – 4 ) |
|
Week 3 01/25 |
Test 1;
Chapter 5 (preparing to write) |
|
Week 4 02/01 |
Chapters
6 (organizing & writing) & 7 (revising)
|
|
Week 5 02/08 |
Chapter
8 (email;
memos) Test
Review (5-8) |
|
Week 6 02/15 |
Test 2;
Chapter 9 (routine messages)
Message
Portfolio Assigned |
|
Week 7 02/22 |
Chapters
10 (persuasive messages) & 11 (negative
messages) |
|
Week 8 03/01 |
Chapter
15 (speaking) Message Portfolio Due Test
Review (9-11,15) |
|
Week 9 03/08 |
Test 3;
Crisis Communication |
|
Week 10 03/15 |
Chapters
12 – 14 (report-writing & proposals) |
|
Week 11 03/22 |
Chapters
12 – 14 (proposals & business
plans) |
|
Week 12
03/29 |
Chapter
16 (employment)
Resume Assignment |
|
Week 13
04/05 |
Chapter
16 (employment) Resume
Draft Due |
|
Week 14
04/12 |
Test
Review (12-14, 16,
Crisis Communication)
Present Resume/Cover Letter |
|
Week 15
04/19 |
Final Exam |
Note: The
instructor reserves the right to modify the above schedule to meet the needs of
the class.
Center for
Academic Excellence:
Tutoring
assistance is free to all students of Calumet College of St. Joseph. Call the
Center for Academic Excellence (CAE), to make an appointment at 473-4287. The
Center has experienced and well-trained tutors in most subject areas to help
students who are struggling in a course or who are doing well and would like to
do better. Regular weekly tutoring sessions are likely to improve your grade.
Statement of
Plagiarism:
If an
instructor or other Calumet College of St. Joseph personnel find that a student
has plagiarized or been involved in another form of academic dishonesty, the
instructor or other personnel may elect to bring the matter up for judicial
review. The maximum penalty for any form of academic dishonesty is dismissal
from the College. The procedures for judicial review are listed under the
section of CCSJ handbook that addresses student grievances.
Please note:
Citation
Guidelines:
Calumet College
of St. Joseph adheres to citation guidelines as prescribed by the particular
discipline (i.e., MLA, APA, and Chicago Manual of Style or Turabian.). All of these guidelines are available in the
Calumet College of St. Joseph library or bookstore. These texts outline how to cite references
from a variety of sources, including electronic media.
Withdrawal from
Classes Policy:
After the last
day for class changes has passed (see College calendar), students may withdraw
from a course in which they are registered with permission from the faculty
member conducting the course. A written request detailing the reason(s) for the
withdrawal must be filed with the Registrar. The Registrar must receive written
request for withdrawal by the last day of classes prior to the final
examination dates specified in the catalogue. Written requests may be mailed to
the Registrar or faxed to the College fax number 219-473-4259. Students are to
make note of the refund schedule when withdrawing from courses. The request is
forwarded to the faculty member, who makes the final determination to accept or
deny the request. If the request is honored, the student will receive
notification of official withdrawal; if denied, the notification will indicate
why the withdrawal is disallowed.
An official
withdrawal is recorded as a "W" grade on the student's transcript.
Dropping a course without written permission automatically incurs an
"F" grade for the course (see Refund Schedule).
School Closing Information:
Internet:
http://www.ccsj.edu
http://www.EmergencyClosings.com
Facility:
Phone:
219.473.4770
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