CALUMET COLLEGE OF ST

Calumet College of St. Joseph Degree Completion Program

Organizational Communication Syllabus

Instructor: Susan C. Dzyacky

E-mail: &= nbsp; sdzyacky@sbcglobal.net

Telephone 219.3= 22.8986 Home

&= nbsp; &nbs= p; 219.313.8631 Mobile<= o:p>

Office Hrs: U= pon request

Course Dates: November 16, 23, 30, and December 7, 14, 2010

Course Time: 6- 10:00 p.m all classe= s

&= nbsp;

Instructor Background:

o&nb= sp; Over Fifteen years of Managerial experience in the healthcare indust= ry

o&nb= sp; Accomplished writer with several Feature articles published in professional nursing journals

o&nb= sp; Certificate of Achievement, Leadership Northwest Indiana<= /span>

o&nb= sp; Three year Independent consultant

o&nb= sp; Master of Social Work, Loyola University of Chicago

1. Course Description

This course explores theories and topics in communication as the concepts apply = to professional and personal situations. Students examine their own communicat= ion style, strengths and weaknesses in order to improve communication; develop objective analysis skills as an observer and a participant-observer in communication interactions; and apply communication theories and concepts to real-life interactions.

2. Text

Communication, Eighth editio= n by Barker and Gaut.

Writers Reference Book by Diana Hacker sixth edition recommended<= /p>

3. Statement of= Plagiarism:

If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter= up for judicial review. The maxi= mum penalty for any form of academic dishonesty is dismissal from the College.<= span style=3D'mso-spacerun:yes'> The procedures for judicial review= are listed under the section of CCSJ handbook that addresses student grievances= .

Ø Calumet College of St. Joseph adheres to citation guidelines as prescribed by the particular discipline (i.e. MLA, APA, Chicago Manual of style, or Turabian.= )

All of these guidelines are available in the Calumet College of St. Joseph libr= ary or bookstore. These texts out= line how to cite references from a variety of sources, including electronic medi= a.

4. Withdrawal from Cla= sses Policy

Please see the Degree Completion Program’s Student Handbook for withdrawal policy. The Degree Completion Academic Advisor’s office manages all withdrawals. =

5. Class Attendance & Group Exercises

It is a serious matter when a student misses even one session due to the accelerated format of the program. If the student misses more than one session, the student is required= to withdraw from the module by contacting the Academic Advisor and their instructor.

Ø Students are advised to call the instructor if unable to attend class and make provisions to submit assignments.

Ø At the end of each chapter, the author of Communication provides discussion and group exercises. Students are strongly encouraged to review the material for class.

Ø Students earn 2 points per class for attendance and participation. Students that do = not attend class, do not earn points.

6. Th= e Tutoring Center

The Tutoring Center is dedicated to supporting Calumet College of St. Joseph students. Students work with tutors to develop course competencies and study skills such as time management, test preparation, and note taking. In addit= ion, students are provided with tutoring support to help pass courses, to improve grade point average, and to promote continuing education and career advancement. Tutors have a specific charge: to help students learn how to master specific subject matter and to develop effective learning skills.

Ø The Tutoring is= open to all students at Calumet College of St. Joseph at no charge and available= to support most introductory courses.

Ø The Tutoring Ce= nter is located in Room 413.

Ø The Telephone n= umber is 219-473-4287 or 800-700-9100 ext 287.

7. Disability Services

The Student Support Services Office is the primary office to guide, counsel and assist students with disabilities. If you have a reasonable accommodation n= eed (s) (e.g. extended time needed for tests, note taking assistance, special testing arrangements, etc.) because of a disability, contact the Student Support Services Office at 219- 473-4388. Student Support Services staff wi= ll require documentation pertinent to your disability. If you already receive services through Student Support Services Office and require accommodations= for this class, make an appointment as soon as possible to discuss your needs. Calumet College of St. Joseph will hold any information you share in the strictest confidence unless you request that it be shared.

=

8. Class Policy for Assignments

Ø ALL assignments= are due on the= due date.

Ø A penalty of 10 points is taken off for all assignments submitted after the d= ue date.

Ø Papers will not be accepted after t= he last class.

Ø Students who do not complete all the required assignments for the course will automa= tically earn a failing grade of “F.”

Ø Email all assignments to sdzyacky@sbcglobal.net

<= o:p>

9. Course Objectives

· = Define and discuss two interpersonal, one small group, and one listening theories.=

· = Apply the basic principles and theories of communication to specific situations.<= o:p>

· = Analyze personal communication style, strengths, and weaknesses.<= /p>

· = Demonstrate improvement in communication.

· = Develop and demonstrate objective participant-observer skills.

· = Develop and demonstrate active listening skills.

· = Develop and demonstrate group communication skills.

· = Identify, discuss, and apply concepts in a specific area of communication.=

· = Clearly and concisely, communicate ideas, opinions, thoughts and conclusions in wri= tten and oral form.

· = Learn how to make a Power Point presentation

· = Prepare written assignments with clarity of expression and in correct grammatical f= orm.

10. Grading Sca= le

A 92-100%	B 87-82%	C 7 2– 77%<= /span>	D 62-67%
A- 91-90%	B- 81-80%	C- 71- 70%	D- 61-60%
B+ 89- 88%<= /p>	C+ 78-79%	D+ 66- 69%	F 59%

11.*Evaluation (140 points total)=

A tot= al of 4 papers (a minimum of 3 pages each) and one group presentation, class attendance and participation make up the total earned points for this class= .

Personal Experience paper	4 p= apers due.	100= @ 25pts each
Presentation and outline	Eac= h group must submit an outline. One outline per group	30 = points
Attendance & Participat= ion	All students are expected to participate in class	10 = @ 2points per class

SUBJECT<= /o:p>

READING (completed b= efore class)

ASSIGNMENTS

Class 1<= /o:p>

· &nbs= p; Introductions

· &nbs= p; Review of syllabus

· &nbs= p; Group topic paper

· &nbs= p; Communication; Tool for survival<= /p>

· &nbs= p; Verbal communication

· &nbs= p; Group exercises

Communication

Chapters 1, 2,

· &nbs= p; In class group exercises

· Establish topic for Group project ( see page 264 for ideas for your presentation as it relates to your topic)

· &nbs= p; Group project time

· &nbs= p; Personal experience paper #1 due week 2<= /span>

Class 2.<= /span>

· &nbs= p; Non Verbal Communication

· &nbs= p; Interpersonal Communication

Chapters 3,5

· &nbs= p; Personal experience paper #2 due week 3<= /span>

· &nbs= p; Group needs to delegate topics i.e. who is going to do what par= t of the topic

· &nbs= p; Group exercises

Class 3.=

· &nbs= p; Listening and Intrapersonal process

· &nbs= p; Smalls groups/teams

Communication:

Chapters 4,6

· &nbs= p; In class group discussion exercises

· &nbs= p; Presentation Group Project time

· Personal Experience paper #3 due<= /p>

· Groups need to submit topic outline and bibliography due week #4

· Personal Experience #4 paper due week 5

Class 4.=

Organizational Communication

Communication goals

Chapter 7,9

· &nbs= p; Discuss the “how to” to make a Power Po= int Presentation

· &nbs= p; In class group discussion exercises

· &nbs= p; Personal experience paper #3 due.=

· &nbs= p; Submit outline for group topic.

· &nbs= p; Personal Paper 4 due next week.

Class 5.=

Review of chapters

Chapter 8,

Group presentations

· &nbs= p; Chapter discussion

· &nbs= p; Submit Personal Paper 4

· &nbs= p; Group presentations, groups will be timed

· &nbs= p; Group needs to submit final outline of presentation, one outline per group

12.= Paper Setup and length

Ø 3 page minimum for all papers, the first page with your name does not count.

Ø= 8 ½- x 1= 1-inch paper

Ø= Margins: &= nbsp; 1-inch margins

Ø= Font size: = 11 type

Ø= Spacing: &= nbsp; Double spaced

Ø= Font: Verdana or Arial

Ø= Number pages pl= ease!

Ø= Staple your pap= er please if submitting a hard copy

Ø= Left justified; ragged right

13. a. Written and oral assignments-80 Points (4 @ 20points each)

Personal Experi= ence Paper 1

Select two people for this assignment, one person that you work with and another person who is a close family member or close friend.

Identify a topic for discussion of your choice. To aid in your selection of a topic, think about a subject that you feel very strongly about ie prayer in schools, burning of the flag, the war, benefits or problems with the current health care plan, gun permits- and owners, extending the retirement age, the use of stimulus money etc.

Following the conversations, relate in writing both the type of feedback that these two people give you. Areas to address in the paper include:=

· Describe the type of feedback you get, positive, negative. Does the person agree or disagree with you? Was the feedback positive, or negative?

· Describe “how you feel “when the person gives you feedback that is ambig= uous.

· How do you feel about these individuals?, For example; do you hold them in high regard,, respect their beliefs, values etc.,. Did you agree or disagree with their responses; do you communicate more frequently or socialize with perso= ns who agree with you or interact with people who do not hold support your thoughts? Describe your response to the feedback. What did you do? Minimum 3 pages typed, double spaced

Personal Experience Paper 2

Businesses nowadays have both business casual dress days and traditional dress business days. Compare and contrast the effects of business dress standards on such factors as projected image of the company, the nature of the interactions w= ith customers and with fellow employees, the morale of employees and the productivity of employees. Describe your findings including verbal and non verbal communications. 3 page minimum, double spaced.

Personal Experi= ence Paper 3

Select a task that takes approximately one hour to complete (reading the paper, pa= ying bills, reading for class, etc.) Work on the task for a ½ hour in a r= oom in your home that you are not comfortable in and then work on the task for another ½ hour in a room in your home that you are comfortable. Five areas to address in this paper include:

Ø Describe the effects the differences in the room environment had on your productivit= y.

Ø Did you experience different physical feelings in each room? Describe and expla= in what made you feel comfortable or uncomfortable

Ø Describe the aspects of the environment that you are sensitive too? If so explain

Ø Describe the specific task you chose to do for this assignment

Ø Describe how the environment affected your productivity on the task and discuss what= action you will take if any in the future. (3 pages typed, double spaced)

Personal Experi= ence Paper 4

Observe and briefly describe the informal and formal communication structures at yo= ur place of employment.

Discuss the channels of communication in the company and does the role of immediacy play (as described in chapter 7) in their effectiveness? How does office politics affect the lines of communication and what would you recommend to = improving the communication at your workplace?

14. Group Oral = Presentation ( 50 points)

a. Students will make a 15 – 20 = minute group presentation, on a communication topic (see list below), the last night of the course. Group Presenta= tion Topics to consider are:

1. Persuasion-select topic that you want to class to agree with you on.

2.&n= bsp; Group Communication-compare and contrast the advantages and disadvantages of using teams in today’s workplace.

3.&n= bsp; Conflict Management

4.&n= bsp; Communication between Men & Women

5.&n= bsp; Challenges of multi-cultural communication in the classroom, or in healthcare

6.&n= bsp; Communication in the Workplace-

b. Topics and groups will be estab= lished during the first class meeting.=

Students will have time during the following three class sessions to meet with their group. Additional communicati= on between group members will be necessary outside of class to organize the presentation.

c. Professional or academic references= : Each group member is responsible for obtaining two professional or academic references on the group’s topic. These resources are due week two.

d. Outline and Bibliography. Each group must turn in a presentation outline to include introduction, body and= conclusion of the topic selected. Points for the outline are included in the group oral presentation.

Ø Include a compl= ete properly formatted bibliography at the conclusion of your presentation Failure to do= so, or an incomplete or improperly formatted bibliography, will result in lost points. (1-2 pages).

e. Oral presentation. Students are expected to demonstrate good fundamental speech/public speaking skills, and speech techniques. However, the primary evaluation of the oral presentation will be on:

Ø A summary of research findings, relevant facts, theories, etc.

Ø Application, or potential application, of the facts and theories to your own or the audience’s lives.

Ø Each student in the group is expected to contribute equally as possible to the o= ral presentation

15. take note

English, gramma= r, spelling…

Ø Students need to possess a good command of the English language, solid grammar and spelling skills, and the ability to write a clear, concise, well organized paper.

Ø These skills are an important aspect of the communication process and not specifically taught in this course.

Ø Therefore, if a student’s written assignments reflect significant misuse of Engl= ish or communication terminology, poor grammar, spelling, inappropriate use of speaking in second person, poorly organized or rambling thoughts; points wi= ll be assigned accordingly to the paper.

Ø Students are encouraged to review papers prior to submission.

Ø Appropriate use and application of references and paraphrases will be considered in the final grade

There are many helpful writing skill resources available thru Calumet College of St. Joseph for students who find this area problematic. Please= ask the instructor for contact information for additional writing assistance.

17. Attendance = & Participation

Ø Students need to be prepared to discuss and/or contribute to the material scheduled = for the evening.