General Questions
Course Management Questions
Student Management Questions

Course Management Questions
Why can't students access my course?
How can I add other instructors to my course?
Why are the course(s) I previously taught still listed in the "Courses you are teaching" section?
Where do I go to set up a discussion forum?
What file format should I use for documents posted to Blackboard?

Does Blackboard support online testing?
How does Blackboard differentiate between a survey and a quiz?


Why can't students access my course?
If students are unable to access your course, please check to make sure the course is available and that the students have been entered into the course.

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How can I add other instructors to my course?
You may send a request BlackboardSupport@ccsj.edu requesting that the Blackboard Administrator add an instructor to your course.

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Why are the course(s) I previously taught still listed in the "Courses you are teaching" section?
Courses you previously taught remain in your course listing. You may access these courses to pull material or check grades. At the end of a semester or class, you should make the course unavailable to students. Within your course go to Control Panel / Settings / Course Availability and switch to no.

If you no longer want or use a particular course, request that the course be removed from the Blackboard system. HOWEVER, once a course has been removed from Blackboard, there is no way to access it. As an alternative, courses may be archived in Blackboard. Click on the Course Request button to request that a course be deleted or archived. For more information, contact Tony Koslow at 473-4377.

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Where do I go to set up a discussion forum?
Unlike most set up activities in Blackboard, you do not go to the Control Panel to set up a discussion forum. Click on the "Discussion Board" button or the "Communications" button on the course menu and select "Discussion Board." Click "Add Forum" to post a discussion forum on Blackboard.

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What file format should I use for documents posted to Blackboard?
So that all of your students can open and access the documents you post on your course web site, it is best to save the files to a format that is universally accessible, one that is not proprietary. We recommend saving documents in the following formats: HTML, rtf (rich text format), pdf (portable document format). Most word processors will allow you to save files in these first two formats. To save a file as a pdf document, contact Toni Koslow at 473-4377.

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Does Blackboard support online testing?
Blackboard allows you to design and administer online assessments for your courses. The Assessment Section of the Control Panel has options for setting up online assessments. You can even create pools of questions by categories to be used for test development.

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How does Blackboard differentiate between a survey and a quiz?
Differences between surveys and quizzes:

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