Department: Enrollment Management
Status: Full-time, Exempt (Salaried), Benefits Eligible

The Enrollment Counselor works as part of the team to recruit, enroll and retain students at CCSJ.  Most students in this program will be law enforcement professionals looking to complete their degree.  The successful individual will have excellent communication skills (verbal and written) in order to relate to a diverse student population.  This role is primarily responsible for representing CCSJ within the community and other organizations where law enforcement and public safety professionals can be found.  This individual must be knowledgeable about the facilities and programs offered and have the ability to recruit students from all backgrounds.

Responsibilities include:

• Deliver quality customer service in the admissions and enrollment processes for public safety programs
• Respond to prospective student inquiries via telephone, face-to-face, web and email.
• Meet with student inquiries with regard to fulfillment of preadmission academic requirements.
• Conduct information meetings on and off campus.
• Assist with communications between prospective students and various college departments, such as registration, financial aid, and student services.
• Meet weekly, monthly and yearly enrollment goals as assigned
• Interact with local businesses and organizations to promote awareness of program(s).
• Establish and maintain contacts in the law enforcement community.
• Participate in available showcase activities, such as college fairs, job fairs, and special events.
• Maintain an ongoing awareness of higher education programs at other institutions, locally and beyond.
• Be aware of and communicate opportunities for marketing and recruitment.
• Advise students on class scheduling
• Administer CLEP testing

Minimum Qualifications/Experience:

• Bachelors Degree

Preferred Qualifications/Experience:

• Prior experience in higher education, marketing, sales, and recruiting and or student personnel services preferred

Application Requirements:

• Cover Letter
• CV/Resume