Department: Academic Affairs, Student Success Center
Status: Part-Time, Hourly
Reports to: Director, Specker Memorial Library & Academic Resources Center

Hours: Evenings and Weekends

Position Summary:

Under the direction of the Director, the Library Assistant is a front-line generalist providing student and operational support to the newly merged Specker Memorial Library (SML) and the Student Success Center (SSC).

Responsibilities include:

• Assist patrons with general library questions
• Provide generalized research support on a wide range of subjects
• Be resourceful in utilizing academic databases and other sources of information to solve problems
• Offer training and guidance on use of library resources (both physical and electronic)
• Perform general IT support and escalate larger issues when necessary
• Manage and maintain electronic records via the library information system
• Conduct general cataloguing and collection maintenance tasks under direction of library staff
• Manage attendance and data collection for study groups and workshops
• Assist Librarian with textbook semester planning and preparation
• Provide support to check-in, distribute, and return materials
• Answer questions and provide general support related to textbook rental process
• Engage in shipment preparation and textbook returns to vendor
• Utilize the technology adopted to manage the entire process and become proficient in managing the system
• Maintain and organize the SML & SSC space

Minimum Qualifications/Experience:

• High School Diploma or GED  Customer Service experience a plus.
• Customer Service experience a plus

Preferred Qualifications/Experience:

• Associates degree or at least 2 years experience in a higher-education environment

Application Requirements

Resume and Cover Letter